ENTERPRISE PERFORMANCE OPTIMIZATION

Aligned to the organizational EPO strategy, GC Enterprise Engineering Target Operating Model (TOM) focusses on embedding the operational mechanics, performance infrastructure, ways of working and value chain workflows to ensure excellence along the Enterprise Engineering value chain. Leveraging GC Business Transformation and Organizational design capability, core capabilities of the Enterprise Engineering value chain are established, and the interoperability and sequence of effort required for optimization of processes defined for fast, efficient and effective outputs are defined. Embedding the principles of flexibility and adaptability to accommodate for organic growth, our Enterprise Engineering TOM design approach allows for cross-functional teams with diverse skillsets to work together in an agile environment, leveraging data and analytics to drive customer centricity, whilst introducing automation and technology to free up time for ideation and innovation. With a key focus on continuous learning and improvement, and to ensure Enterprise Engineering Capability accelerates into new ways of working, we develop learning journeys that focus on developing the skills, behaviour, and business partnership mindsets to enable an organization to stay ahead of the competition and keep delivering cutting-edge solutions. 

Translated from the Enterprise Engineering TOM and the core capabilities embedded along the Enterprise Engineering value chain, GC Enterprise Engineering Capability development focusses on defining the functional capability architecture required for value chain optimization. Aligning to EPO strategy, we set out to define the capability standards and frameworks, value drivers, business expectations, functional interoperability, technology requirements, people skills-, knowledge- and competency proficiencies, as well as key performance metrics for each respective capability of the Enterprise Engineering value chain. Leveraging our GC Business Transformation and People Effectiveness practices, we cluster the Enterprise Engineering capabilities aligned to the sequence of effort and inter-dependencies that will achieve the most significant compound effect to deliver value across the Enterprise Engineering value chain. To ensure that the community is skilled and prepared to operate in newly defined ways of working aligned to Enterprise Engineering TOM, we leverage GC Learning and Leadership development capability to close the future skills gap and accelerate the reskilling and upskilling of talent, linking talent to value, enhancing the organization's ability to maximize Enterprise Performance.    

Leveraging GC Business Process engineering capability to identify opportunities to improve business processes and streamline operations to achieve the desired outcomes of the transformation. 

With Business transformation fundamentally changing the way an organization operates in order to achieve its strategic objectives, a bespoke TOM design may be required to provide a detailed blueprint of how the organization should operate in the future in order to achieve its goals. This process entails assessing the current state of the organization and defining and developing the future state of the organization, with a detailed blueprint of the structure, processes, roles and responsibilities, systems and technology, and culture requirements to achieve the transformation ambition.

Leveraging GC People Change management capability to define the change journey and mechanisms required to manage the people and cultural changes associated with implementing value-based business transformation initiatives.

Making use of collective efforts between GC Organizational Design and GC Learning and Leadership development to develop talent optimization strategies and skills acceleration learning journeys to ensure talent deployment is aligned to the newly defined ways of working to respond to the changing dynamics and needs of the business.

Leveraging GC Culture Capability, a people-centred approach towards culture transformation is implemented, with employee experience at the heart driving people-centred outcomes linked to business value and continuous improvement. 

Working closely with GC Organizational Design to define the people efficiency principles, requirements and measurements to reflect the Organizational structure design. Reorganizing talent aligned to the TOM and newly defined ways of working to respond to the changing dynamics and needs of the business.

Leveraging the performance infrastructure, tools and systems to orchestrate the transformation and guiding organizations through the process. Conducting continuous organizational-health assessments, benchmarks and value-capture models to quantify bottom-line impact and instil an execution-focused mentality to foster continuous improvement.

Leveraging GC Programme Engineering Capability to define the scope of the transformation programme and manage the execution of the programme deliverables through meticulous planning, tracking and measurement.

Establish governance structures aligned to the Enterprise governance standards and frameworks to ensure that the transformation programmes are aligned and managed in accordance with the organization's strategic goals and transformation ambitions. 

Being a key driver of the GC Operations Engineering effort to maximize efficiency and effectiveness for augmented Enterprise performance, GC Process Engineering interventions are geared towards shareholder capital protection, focussing on waste reduction strategies, increasing overall organizational efficiency and effectiveness, and improving operational performance and customer satisfaction over time. Integrating the vast variety of GC industry expertise and significant depth of understanding of the underlying science and engineering principles that govern industrial processes, we leverage a wide variety of GC proprietary tools and technologies for EPO driven Process design, Process optimization, Process control, Process safety and Process documentation, to ensure sustainable operational efficiency in the engineering of processes. 

Through the establishment of robust quality goals and standards, as well as the implementation of vigorous reinforcement strategies to ensure that these goals and standards are met, GC Quality Management plays a significant role in GC Operations Engineering effort for augmented Enterprise performance. Integrated with the organizational operations value chain, GC Quality Management aims to ensure the design and development of products, services and processes continually exceeds customer expectations. Making use of our GC Enterprise Engineering intelligence capability, we apply advanced analytics in the quality planning, assurance and continuous improvement techniques, continuously monitoring and controlling the quality of processes, and identifying opportunities for increased customer satisfaction, improved market competitiveness, and greater operational efficiency.

As a key pillar to the GC Operations Engineering effort to maximize efficiency and effectiveness for augmented Enterprise performance, GC Technology integration leverages GC Digital Practices and principles to identify and implement new fit-for-purpose technologies and systems that can streamline operations and improve efficiency. By introducing automation technologies, data analytics, digital platforms, smart resource planning (ERP) systems, and bespoke developed systems geared towards realization of the Enterprise Optimization goals, we leverage GC Enterprise Engineering ROI and value discovery methodology to define, articulate and translate value contribution through efficiency and effectiveness realization of Technology integration. 

Process engineering tools and techniques to identify and eliminate inefficiencies in the supply chain, such as bottlenecks and redundancies.

Integration of technology into the supply chain, such as the use of advanced analytics, automation and digital platforms to improve supply chain performance.

Robust supply chain risk identification, assessment and management to mitigate risk of disruption to the supply of raw materials or finished goods.

Network design optimization to ensure optimal supplier selection, production locations, and distribution focuses on minimizing costs, reducing lead times, and improving service levels. 

Inventory levels optimization to ensure that the organization has the right amount of stock on hand to meet customer demands, while minimizing excess inventory and associated carrying costs.

Demand planning to forecast customer demand, in order to ensure sufficient resources and capacity to meet demand while minimizing stockouts and excess inventory.

Transportation optimization to minimize transportation costs and lead times while maintaining service levels.

Supplier relationship management to improve quality, reduce costs and enhance collaboration.

With the aim to optimize Enterprise Performance for continuous value creation, GC Enterprise Architecture (EA) focuses on the optimal design and management of the structures and relationships of an Enterprise's people, processes, technology, and information assets. By providing a comprehensive and integrated view of the Enterprise’s’ operations, our GC EA capability aims to instil a culture of innovation and agility that enables organizations to respond quickly to changing market conditions and emerging opportunities. By aligning business and IT strategies, optimizing the use of technology and improving enterprise-wide capability interoperability, we empower organizations to manage complexity of operations through the embedment of our proprietary EA approaches and frameworks for organizing and simplifying complex systems. Through our immersive partnership approach, we set out to provide a robust foundation that enables decision-makers to understand how different components of the organization fit together, augmenting an organization's ability to develop and leverage EA to maximize enterprise value.  

The GC Enterprise Engineering Delta Team forms part of a highly specialized team in GC that is specifically tasked to carry out high-stakes EPO projects that require a high level of expertise and precision. Applying advanced Engineering, Mathematics, Statistics, Data and Analytics, Business Management, Information Technology and Social Sciences, the Delta team is tasked with designing, improving, repairing and optimizing complex people, systems, processes, and service/product challenges for the purposes of EPO. Mentally tough, adaptable and extremely resilient, the GC Enterprise Engineering Delta Team comprises of a mix of diverse skillsets working independently as capability specialist squads to achieve specific performance goals and business objectives of the Enterprise. Deployed in the event of rapid declining Enterprise Performance, business crises or complex operational challenges, the team acts as an exclusive execution arm of executive leadership to rapidly intervene and develop comprehensive plans to address the root cause challenges of declining organizational performance. Tasked with the implementation of the EVBM approaches, the team takes on systematic and holistic approaches to align Enterprise operations with the strategic objectives of EVC, embedding sustainable operational mechanics for optimal enterprise performance and effective execution of strategy, as well as creating sustainable long-term value for shareholders. 

 GC Enterprise Engineering Turn-around strategy is a critical turn around intervention that is deployed in the event that immediate proactivity action is required to reverse an organizations’ declining operational performance that has a catastrophic impact on the organizations ability to create economic surplus value. Leveraging GC Enterprise Engineering Intelligence Capability, robust diagnostic discovery interventions are implemented to identify the root cause of the organizational performance and gain deeper understanding of the operational, process, people, technology challenges. Based on these insights, we leverage the specialist skillsets of the GC Enterprise Engineering Delta team, making use of GC Communication Engineering, GC Business Transformation and Strategic Change Management capability to develop comprehensive turn around interventions geared towards addressing the business, people and operational challenges in a way that results in maximum operational Performance and value creation for the Enterprise.